Our business vision starts and ends with one fundamental principle, namely, 100% customer satisfaction. This is of critical importance to us because it is an expression of our loyalty to those to whom we provide service and it opens the opportunity to gain your loyalty in return. It is that by which we seek to differentiate ourselves from our competitors. Our goal is that you would value our service above others in our market because we simply care more. Thus, we strive to exceed customer expectations and “wow” you at every possible opportunity. Our success is not determined merely by revenue dollars, but rather by our customers willing return business and recommendation. Our return clients are just as important to our measured success as our new ones and our goal is that the latter would, in every case, become the former. So, from all of us at the RES family, thank you for the opportunity to serve you!
Finding the right electrician is not just a matter of getting your money’s worth, but also a matter of safety. Electrical problems are among the leading causes of house fires, thus, electrical work must be done by the book, specifically, the National Electrical Code book, as well as following all city code requirements. Asking these 10 electrician questions will help you find a qualified pro with the right experience and business practices for your needs. 1. Are they licensed? Electricians are required to be licensed, thus it is not wise to consider one who isn’t properly licensed. 2. Are they bonded & insured? Certainly this should be one of the deal-breaker electrician questions, given the potentially high liability for this work. Electrical contractors must meet bonding and insurance requirements so you, your family and your property are protected. 3. What kind of work do they do most? Like many contractors, electricians often specialize in one area or another